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Quickstart

Put a grounded Rinhelp widget on your site in three steps.

1. Add a public source

In your workspace, add the URL of the site Rinhelp should learn from. Start with the homepage or a docs index. Rinhelp follows public links on the same host and stores the page content for retrieval.

Keep the source focused on pages that are safe for visitors to read: product docs, pricing, policies, and help articles. Do not use a private dashboard or a URL that requires a login.

2. Configure the widget

Choose the widget title, greeting, color, and position. Ask a real question in preview and check that the answer cites the page you expect.

3. Install one script tag

Paste the publishable key from the widget settings into your site:

<script src="https://widget.rinhelp.com/widget.js?key=rhpk_YOUR_PUBLISHABLE_KEY" async></script>

The widget is visitor-facing. Your team works from the shared inbox in the Rinhelp workspace.

Before you launch

  • Test a question whose answer is clearly present in your source.
  • Test a question that your source cannot answer and confirm the agent says so.
  • Follow a citation back to the source page.
  • Open the inbox and confirm the conversation appears there.

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