Rinhelp documentation

Set up grounded visitor support with Rinhelp.

Rinhelp is a support agent on a short leash: it reads your published pages, answers from them, cites them, and stops when the evidence is not there.

Choose a path

• Quickstart: install a working widget in three steps.
• Add your site: decide what Rinhelp should learn and how indexing stays current.
• Install the widget: configure the visitor-facing chat box.
• How answers work: see how retrieval, citations, and fallback fit together.
• Work the inbox: use unanswered conversations to improve coverage.

Product basics

Rinhelp has three connected parts:

1. A public-page index that turns your docs, pricing, and policy pages into retrievable knowledge.
2. A visitor widget that answers questions in the visitor’s language and links to supporting pages.
3. A shared inbox where your team sees every conversation, including the ones the agent could not answer.

For pricing, visit rinhelp.com/pricing. To start a workspace, visit rinhelp.com/signup.