Invite teammates

Give teammates access and cancel invitations you no longer need.

Workspace owners can invite teammates to help with customer conversations. After someone accepts the email invitation, they can work in the shared workspace. Only owners can send or cancel invitations.

Send an invitation

1. Open Settings, then Invites.
2. Select Invite member.
3. Enter the person’s address in Email.
4. Select Send invitation.
5. Look for the Invitation sent confirmation.

The email address appears in the list as Pending member. The teammate follows the link in the email, then signs in or creates a Rinhelp account to join the workspace.

Cancel an invitation

On the Invites page, find the pending address and select Cancel. Rinhelp shows an Invitation canceled confirmation. A canceled invitation cannot be accepted.

If you do not see Invite member, ask a workspace owner to send the invitation.