Invite teammates

Give teammates access and cancel invitations you no longer need.

Workspace owners can invite people to help with visitor conversations. The recipient joins as a member after accepting the email invitation. Members can use workspace tools, but only owners can invite or cancel invitations.

Send an invitation

Open Team in the workspace sidebar.
Select Invite member.
Enter the person’s address in Email.
Select Send invitation.
Look for the Invitation sent confirmation.

The invitation appears in the team table as Pending member. The recipient follows the email link and signs in or creates a Rinhelp account before joining the workspace.

Cancel an invitation

In Team, find the pending address and select Cancel. Rinhelp shows an Invitation canceled confirmation. A canceled invitation cannot be accepted.

If you do not see Invite member, your account is a member rather than a workspace owner. Ask an owner to send the invitation.