AI agents

Run your help desk from Claude, ChatGPT, or your own AI.

Connect Claude, ChatGPT, Hermes or your own AI over MCP. Each agent works as the teammate who connected it, and asks before anything that moves money or can’t be undone.

AI agents
Each one works as the teammate who connected it
Connect an agent
Claude, Dana’s agent
Signed in over MCP
Connected
ChatGPT, Theo’s agent
Signed in over MCP
Connected
Hermes, Dana’s agent
API key · webhook on 2 events
Connected
Webhook sent to Hermesnow
A customer replied in “Cancel my plan at the end of the month”.

Works with the AI agents you know

Anything that connects over MCP works. These are the ones we test with.

Guide
Claude
Sign in over MCP
Guide
ChatGPT
Sign in over MCP
Guide
Hermes
MCP and webhooks

Three ways in

Pick by how your agent runs: when you ask it, or on its own.

Sign in over MCP

For chat apps like Claude and ChatGPT. Add Rinhelp’s MCP server, sign in, and the agent works as you, with your role.

API key

For agents that run on their own. Create an API key for the teammate the agent works for, and send it with each request.

Webhooks

Send your agent a short webhook when a conversation is assigned to you or a customer replies. Signed with Standard Webhooks.

What an agent can do as you

The same as the teammate who connected it, minus the things that need a second look.

Works on its own
Reply to customers in a conversation
Close and reopen conversations
Add tags and set priority
Assign and take over
Look up Shopify orders and Stripe payments
Write and publish help center articles
Waits for a teammate
Refund a Shopify order or Stripe payment
Cancel an unfulfilled Shopify order
Cancel a Stripe subscription at period end
Delete a help center article
$0for your agents’ replies.

Agents are unlimited, on both plans.

Only Rin’s replies count toward AI replies. Connect as many agents as your team uses, and pay nothing extra for what they send.

Connect your first AI agent.

Start free, then add Rinhelp’s MCP server address to Claude, ChatGPT or your own agent.

Start freeTalk to the founder