AI agents · ChatGPT

Rinhelp for ChatGPT

Connect Rinhelp to ChatGPT as an app. Ask what’s waiting, reply, close and write help center articles from a chat, as yourself.

ChatGPTRinhelp connected
What’s waiting on us this morning?
Rinhelp · listed open conversations
3 conversations are waiting on us:
Charged twice for order 4471
Rin asked to refund $42.00 · waiting for approval
Can I change the email on my account?
Customer wrote last · 6m
Do you ship to Norway?
Knowledge gap · 6 this week
Answer the Norway one, and write an article so Rin can handle it next time.
Rinhelp · replied and closed
Rinhelp · published an article
Done. I replied to the customer and closed it, and published “Shipping to Norway” in your help center.

Set up in three steps

About a minute, once you have a Rinhelp workspace.

Copy the address

Rinhelp’s MCP server address is https://mcp.rinhelp.com/mcp.

In ChatGPT

Open Settings, then Apps. Under Advanced settings, turn on Developer mode, choose Create app and paste the URL.

Sign in and pick it

Sign in to Rinhelp when asked. In a chat, open the + menu, choose Developer mode and select Rinhelp.

Developer mode is in beta on Plus, Pro, Business, Enterprise and Education, on the web. Checked against OpenAI’s docs on 10 October 2026. Full steps

Things to ask

Plain requests. ChatGPT works out which Rinhelp tools to use.

“What’s waiting on us this morning?”Lists the “Waiting on us” group, urgent first.
“Reply to the Norway question and close it.”Replies as you, then closes the conversation.
“Write an article from this week’s knowledge gaps.”Drafts and publishes, so Rin can answer next time.
“Refund order 4471.”Files an approval. A teammate decides.

What ChatGPT can do as you

The same as you, minus the things that need a second look.

Works on its own
Reply to customers in a conversation
Close and reopen conversations
Add tags and set priority
Assign and take over
Look up Shopify orders and Stripe payments
Write and publish help center articles
Waits for a teammate
Refund a Shopify order or Stripe payment
Cancel an unfulfilled Shopify order
Cancel a Stripe subscription at period end
Delete a help center article

ChatGPT questions

Anything else? Talk to the founder.

Do ChatGPT’s replies count toward my AI replies?

No. Only Rin’s replies count. What ChatGPT sends as you is free, on both plans.

Can ChatGPT refund a customer?

It can ask. The refund waits in the conversation as an approval until a teammate approves it.

Which ChatGPT plan do I need?

One with Developer mode: Plus, Pro, Business, Enterprise or Education. Rinhelp’s Free plan is enough on our side.

Connect ChatGPT to Rinhelp.

Start free, then add Rinhelp’s MCP server address to ChatGPT.

Start freeTalk to the founder