AI agents · Claude

Rinhelp for Claude

Add Rinhelp to Claude as a custom connector. Ask what’s waiting, reply, close and write help center articles from a chat, as yourself.

ClaudeRinhelp connected
What’s waiting on us this morning?
Rinhelp · listed open conversations
3 conversations are waiting on us:
Charged twice for order 4471
Rin asked to refund $42.00 · waiting for approval
Can I change the email on my account?
Customer wrote last · 6m
Do you ship to Norway?
Knowledge gap · 6 this week
Answer the Norway one, and write an article so Rin can handle it next time.
Rinhelp · replied and closed
Rinhelp · published an article
Done. I replied to the customer and closed it, and published “Shipping to Norway” in your help center.

Set up in three steps

About a minute, once you have a Rinhelp workspace.

Copy the address

Rinhelp’s MCP server address is https://mcp.rinhelp.com/mcp.

In Claude

Open Customize, then Connectors. Choose Add custom connector and paste the URL.

Sign in

Claude opens a Rinhelp sign-in. Choose Connect, and Claude works as you, with your role.

Custom connectors work on every Claude plan. Free allows one. Checked against Claude’s docs on 10 October 2026. Full steps

Things to ask

Plain requests. Claude works out which Rinhelp tools to use.

“What’s waiting on us this morning?”Lists the “Waiting on us” group, urgent first.
“Reply to the Norway question and close it.”Replies as you, then closes the conversation.
“Write an article from this week’s knowledge gaps.”Drafts and publishes, so Rin can answer next time.
“Refund order 4471.”Files an approval. A teammate decides.

What Claude can do as you

The same as you, minus the things that need a second look.

Works on its own
Reply to customers in a conversation
Close and reopen conversations
Add tags and set priority
Assign and take over
Look up Shopify orders and Stripe payments
Write and publish help center articles
Waits for a teammate
Refund a Shopify order or Stripe payment
Cancel an unfulfilled Shopify order
Cancel a Stripe subscription at period end
Delete a help center article

Claude questions

Anything else? Talk to the founder.

Do Claude’s replies count toward my AI replies?

No. Only Rin’s replies count. What Claude sends as you is free, on both plans.

Can Claude refund a customer?

It can ask. The refund waits in the conversation as an approval until a teammate approves it.

Does Claude work when I’m not chatting with it?

Claude acts when you ask it to, or when a Claude routine wakes it. Routines are in research preview on paid Claude plans. For an AI agent that works the queue on its own, connect Hermes or your own agent, which gets a Rinhelp webhook when a conversation needs it.

Other agents

ChatGPTSign in over MCPRead more
HermesMCP and webhooksRead more
All agentsAny other AI that connects over MCP, or one you build.Read more

Connect Claude to Rinhelp.

Start free, then add Rinhelp’s MCP server address to Claude.

Start freeTalk to the founder