Integrations

Orders and payments, right in the conversation.

Connect Shopify and Stripe. Rin and your AI agents look up orders and payments, and refunds or cancellations wait for a teammate to approve.

Charged twice for order 4471
I was charged twice for order 4471.
Rin
The receipt and email match. I’ve asked the team to approve a refund of $42.00 for the second charge.
Rin asks to refund $42.00Approval
Shopify · Order 44712 Oct
ItemsLinen apron × 2
Total$84.00
PaymentPaid · charged twice
FulfillmentUnfulfilled
RefundCancel order
Stripe · Customer
PlanStudio, monthly
Renews1 Nov
Last payment$29.00 · 1 Oct
StatusActive
RefundCancel at period end

Two integrations, done properly

We’d rather do the two that move money well than list fifty.

Shopify

For stores. The customer’s orders sit next to the conversation, after a purchase check.

Looks up
  • Orders and their items
  • Payment and fulfillment status
Waits for a teammate
  • Refund an order, full or part
  • Cancel an unfulfilled order, with refund and restock
Rinhelp for Shopify

Stripe

For subscriptions and online payments. The customer’s payments and plan sit next to the conversation.

Looks up
  • Payments and the plan
  • Renewal date
Waits for a teammate
  • Refund a payment, full or part
  • Cancel a subscription at period end
Rinhelp for Stripe

Need something else? Tell us what to connect next.

A purchase check comes first.

Before Rin shares or acts on an order or payment, the customer gives the receipt number and the email on it. Both must match, or Rin hands off.

Rin asks to refund a payment
Customermia@example.com
Payment$29.00 · 1 Oct · Stripe
ReasonRenewed after cancelling. Asked for a refund the same day.
Approved by Theo · refund done, 11:02

Also part of every workspace

Channels are built in. Anything else connects as an AI agent.

Live chat

The chat widget for your site, with Rin on the first reply.

Email

Your support address, with replies from your own domain.

Your own AI agent

Anything that connects over MCP works as an AI agent for the teammate who connected it, with that teammate’s role.

Give Rin the first pass.

Add your website as a knowledge source, install the chat widget, and forward your support email. Rin answers once your first knowledge source is ready.

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