Changelog
NewAI agents

Move from your old help desk with your AI agent

Tell your AI agent which help desk you’re leaving, and Rinhelp hands it the whole move, step by step.

Rinhelp now gives AI agents a ready-made guide to moving over. Name the help desk you used before, and your AI agent gets every step: your help center, saved replies, website, past conversations with their files, and the switch-over. Solved conversations come over closed, ones still waiting come over open, and spam and trash stay behind. See rinhelp.com/migrate for a page about your help desk.

Smaller fixes

  • A conversation opens at its newest message, and follows new ones while you’re at the bottom.
  • On a first load, the app shows its sidebar and the shape of the screen straight away instead of a white page.
  • When Rin is off, the empty inbox says why and who can turn it on. Get started gains a step: Try Rin, so it answers your customers.
  • The new article form stays editable while a section saves.